Your privacy and safety are our top priorities
All communication happens securely within our platform. No phone numbers are exposed to either party.
Professionals only see your parish and general area until you hire them. Your exact address is revealed only after you make the hiring decision.
Keep job-related conversations on Zilroo before, during, and after a hire. This protects both parties and preserves a record if support or safety review is needed — even when payment is arranged directly between you and the professional.
Data is encrypted in transit and stored through trusted providers. We do not sell your personal information.
Eligible professionals can submit ID and profile information for admin review. Verified pros have completed Zilroo profile checks. This badge helps you identify established professionals—it is not a guarantee of work quality. Always review profiles and quotes.
Read reviews from other customers to make informed decisions. Reviews must be honest and must not contain discriminatory or abusive content.
Uploaded images are scanned before being made public where moderation is enabled.
Everyone on Zilroo deserves respect. Read our Nondiscrimination Policy and report violations promptly.
Contact us as soon as possible if something doesn't seem right. Choose the subject that best matches your concern on the Contact form:
Include dates, usernames, request or job IDs, and relevant message context when you can. We review reports seriously; severe or repeated violations may lead to account suspension.
Contact supportCommunicate clearly: Provide accurate information about your needs or services.
Stay on platform: Keep job-related communication within Zilroo for your protection.
Be respectful: Treat all users with courtesy and follow our Nondiscrimination Policy.
Use good judgment on site: Services happen in the real world — agree on scope and price, and take reasonable safety precautions.
Our support team is here to help. If you experience any issues or have concerns about safety:
Contact Support